(Credit: Sarah Tews/CNET)
Barnes & Nobles has had "known" connectivity issues with its Nook Simple Touch line for more than two weeks, according to complaints on its customer discussion board.
The customers had trouble syncing their e-book libraries with the new device, an issue that B&N support staff apparently acknowledged individually to customers.
One customer wrote that an online support representative said the issue was server related, but he hoped it would be resolved within 24 to 48 hours. That was two weeks ago.
Related stories
- Barnes & Noble Q1 loss narrows to $40M as Nook sales decline
- Nook line to expand to U.K. with mid-October launch
- New tablets and e-readers on the way?
"My comment to him at the end was -- why are they continuing to sell them if they know there is a problem?" the customer wrote.
The thread continued, with customers exch... [Read more]
via CNET http://feedproxy.google.com/~r/cnet/NnTv/~3/63RKm6t8KJE/
No comments:
Post a Comment