Thursday, September 27, 2012

iPhone users express a drop in satisfaction with iOS 6


Scott Forstall, Apple SVP of iOS software, at the debut of iOS 6.


(Credit: Screenshot by James Martin/CNET)

It's not news that people aren't too happy with iOS 6's maps. But what about other aspects of the operating system?


Well, a new survey shows that iPhone owners satisfaction with the iOS 6 overall seems to be decreasing compared with iOS 5.


According to TechCrunch, the mobile customer research firm On Device conducted a poll of nearly 16,000 iPhone owners in the U.S. and found that owner satisfaction had slightly dropped compared with previous surveys done on iOS 4 and 5. Although the drop is minimal, this is the first time On Device has seen any sort of decrease in customer satisfaction.


"We have always seen an increase in device satisfaction as consumer upgrade their mobile operating system from one version to another," On Device CEO Alistair Hill told TechCrunch.


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